cabeFrequently Asked Questions

Opening an account on cabe takes about five minutes. First, visit cabe.bet or open our mobile app and tap "Register." Enter your email address, choose a strong password, and provide your full name and date of birth. Next, you'll upload a photo ID or passport for identity verification—we accept national ID cards, driver's licenses, and passports. This step ensures we comply with legal requirements in jurisdictions where we operate. Once your ID is verified (typically within a few hours), you can add a payment method such as DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet. Finally, make your first deposit and you're ready to explore our football markets, live-dealer tables, and slot games. Throughout this process, we guide you with on-screen prompts.

We support deposit amounts that cater to different budgets. You can deposit via e-wallet options like mobile banking, local payment, online payment, and e-wallet, or through bank transfers using mobile banking, local payment, online payment, e-wallet, and mobile banking virtual accounts. The minimum and maximum amounts vary depending on your chosen payment method and your account status. Typical minimums start at a low threshold to encourage new players, while maximum limits scale with your account tier. When you select a payment method during checkout, the interface will show you the exact range for that option. If you have a specific amount in mind, simply try entering it and the system will confirm whether it falls within the allowed range.

If you forget your password, go to the cabe login page and click "Forgot password?" below the login button. Enter the email address associated with your account, and we will send you a password-reset link to that email. Click the link within the time window provided (typically valid for one hour). You'll be taken to a page where you can create a new password. Make sure your new password is strong—at least 12 characters, mixing letters, numbers, and symbols. Once you've set your new password, you can log in with your email and the new password. If you do not receive the reset email, check your spam folder or contact our support team.

We support e-wallet deposits via local payment, online payment, e-wallet, and mobile banking, which are instant and widely used across Indonesia. We also accept bank transfers using virtual account numbers (VA) from local payment, online payment, e-wallet, and mobile banking. Virtual account transfers may take a few minutes to a couple of hours to process, depending on your bank. local payment and online payment are also available as deposit channels. The minimum deposit amount is typically low to accommodate all player budgets, and maximum limits vary by payment method. During checkout, the system will display the exact range for your chosen method. E-wallet deposits are usually credited immediately, while bank transfers may be subject to a e-walletef review window before funds appear in your account.

Yes, we support all four major Indonesian banks. When you choose to deposit via bank transfer, cabe generates a unique virtual account number (VA) for your transaction. You can then transfer funds from your mobile banking, local payment, online payment, or e-wallet account to that VA using your bank's mobile app or online banking platform. The transfer is instant or near-instant in most cases, though some banks may require additional verification steps. After your transfer is confirmed by your bank, the funds typically appear in your cabe account within a few minutes. Make sure you use the exact VA number provided, as using an incorrect number may result in a delayed deposit or a failed transaction. If your transfer does not arrive within a reasonable time, contact our support team with your transaction receipt.

Withdrawal times vary depending on your chosen payment method and account verification status. Most e-wallet withdrawals to mobile banking, local payment, or online payment are processed within a standard review window, after which the funds appear in your e-wallet within minutes. Bank transfers to e-wallet, mobile banking, local payment, or online payment typically take longer due to banking processing times, usually arriving within the same business day or the next day. All withdrawals are subject to verification to prevent fraud and comply with legal requirements in supported jurisdictions. If your account is newly created or if you have not verified your identity yet, withdrawals may be delayed until verification is complete. You can track the status of your withdrawal in your account dashboard under "Transaction History."

Yes, cabe offers demo mode for many slot games and some live-dealer tables. Demo mode lets you play with virtual credits so you can learn the rules and feel comfortable with the game before betting real money. To access demo mode, navigate to any slot game or live-dealer table and look for a "Demo" or "Play for Fun" button. Your demo balance is separate from your real-money account and resets periodically. Demo mode is a helpful way to explore our game library, especially if you are new to online gaming or unfamiliar with a particular game. However, note that demo mode results do not affect your real account balance, and winnings in demo mode cannot be withdrawn. Once you are ready to play for real money, you can switch to the real-money version of the game using funds from your account deposit.

We at cabe offer markets on major football tournaments including Liga 1 Indonesia, Piala Indonesia, Piala AFF, Piala Asia, Champions League, Premier League, and World Cup qualifying rounds. During tournaments like Idul Fitri and Idul Adha, when regional schedules are busier, we expand our market coverage to include additional fixtures and betting options. Our football betting interface shows live scores, upcoming matches, and available betting options for each game. You can browse by league, date, or team. If you are new to football betting, our in-app guide explains common bet types like match result, over/under goals, and handicap bets. Markets open at different times depending on the league and tournament schedule.

Our live-dealer studio offers blackjack, roulette, baccarat, and Dragon Tiger tables with professional dealers and multi-camera streams. Each table operates on standard rules that are displayed in the game lobby before you join. You can sit at different tables depending on your preferred bet range and style. Live-dealer games are broadcast in real time from our studio, so you see the action as it happens. Most tables operate during peak hours to ensure availability when you want to play. You can join a table at any time, and the game will show you what stage the current round is in. Our support team can explain table rules and answer questions about live-dealer games at any time.

If you suspect unauthorised access to your cabe account—such as noticing unfamiliar transactions, a changed password you did not set, or login attempts from locations you recognise—take action immediately. First, change your password using the "Forgot password?" link on the login page if you can still access your account. If you cannot log in at all, use the password-reset process to regain access. Once you regain control, review your transaction history and account settings for anything unusual. If you see unauthorised transactions or believe your account was compromised, contact our support team right away with details of what you noticed. We can review your account activity, reverse fraudulent transactions if necessary, and help you secure your account. Always use a strong, unique password and never share your login details with anyone, including cabe staff.

You can reach our customer support team through several channels. The fastest way is to use the in-app chat feature, which is accessible from the main menu of our mobile app or web platform. Our support team responds to chat messages during standard business hours. You can also fill out a contact form on our website, and we will respond to your inquiry within a standard timeframe. For urgent issues like account lockouts or suspected fraud, use the "Priority Support" option available in your account settings. Additionally, you can visit our FAQ page (which you are reading now) to find answers to common questions. If your issue is not urgent, email is also available, though responses may take longer than chat or the contact form. We aim to be helpful and professional in all our interactions with users.

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Before opening an account on cabe, you are responsible for verifying that access and use of our platform comply with the laws of your location. Different regions have different rules about online gaming and sports betting, and it is your duty to understand and follow those rules. If you are unsure whether cabe is legal in your area, consult local regulations or contact your local authorities. We at cabe respect legal boundaries and expect all users to do the same. If you open an account and later discover that our services are not permitted in your jurisdiction, you should close your account and withdraw any remaining funds. Our Terms and Conditions and Legal Notice pages contain additional information about jurisdiction and our operating framework.

We at cabe reward active players through a loyalty tier system. As you deposit, play games, and generate activity on our platform, you earn loyalty points. These points accumulate in your account and contribute to your tier level. Higher tiers unlock benefits such as faster withdrawal processing, higher deposit and withdrawal limits, and exclusive promotional offers. Your tier status is visible in your account dashboard under "Loyalty" or "Rewards." The system automatically tracks your points and updates your tier based on your activity over a rolling period. Tier benefits vary and are detailed in our loyalty programme page within the app. Point earning rates differ by game type—for example, slot games and live-dealer tables may have different earning rates. Points do not expire as long as your account remains active, though they may be reset if your account is closed for an extended period.